1. Introduction
Lundra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web application Lundra (the "Service").
Lundra is operated by Alexandre Letendre, located at 2607 Vauvilliers, l'Assomption, QC, Canada J5W0H7.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
- Email address
- Name
2.2 Usage Data
We collect information about your interactions with the Service, including:
- Well-being status updates ("I'm okay" / "Not okay")
- Device information and browser type
- Usage patterns and frequency of check-ins
2.3 Analytics Data
We use Google Analytics to collect anonymous usage statistics to improve our Service. This may include information such as pages visited, time spent on the Service, and general location data (country/region level).
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Allow caregivers to monitor the well-being status of their loved ones
- Send transactional emails (account confirmation, password reset, etc.)
- Process payments and manage subscriptions
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve user experience
4. Information Sharing
Your well-being status is shared only with the caregiver(s) who have invited you to their account. We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
- Service Providers: Third-party companies that help us operate the Service (e.g., Stripe for payment processing, Google Analytics for analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Storage and Security
Your data is stored on secure servers located in the United States. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time through your caregiver dashboard.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and data
- Portability: Request a copy of your data in a portable format
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, please contact us at support@allgooddaily.com.
8. Children's Privacy
The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Third-Party Services
Our Service uses the following third-party services:
- Stripe: For payment processing. See Stripe's Privacy Policy
- Google Analytics: For usage analytics. See Google's Privacy Policy
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@allgooddaily.com
- Address: 2607 Vauvilliers, l'Assomption, QC, Canada J5W0H7
- Website: lundra.app